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Rider Feedback

…you like most? How can we do better? Additional comments Can we contact you regarding this feedback? YesNo…

PM Pickups - Needham

…team confirming your pickup time. Download this temporary schedule and all Safe Shuttle Rider Protocols applicable to the…

AM Departures - Waltham B

from Waltham Center 7:00 AM last drop-off no later than 7:25 AM 8:00 AM last drop-off no later…

At Alewife Station

…members carrying out compliance checks at each of our stations. These compliance checks focus on-site conditions (Are all…

Boarding Patterns

…Driver (at Waltham Center & Newton Highlands) assigns each rider a seat immediately prior to boarding. Riders headed…

Lost & Found

…ShuttleA5: Alewife ShuttleA6: Alewife ShuttleVox on TwoR1: REV Bus Hartwell AreaR2: REV Bus Lexington Center ExpressW1: Waltham ShuttleN1:…

On The Shuttle

…equipment AND protective partitions? Whenever possible, PPE should be used in combination with maintaining at least 6-foot distances…

Snow Policy

…for your shuttle route. Whenever time allows, we also communicate more detailed information via email notifications. Please consider…

What about the rest of the year?

We can sponsor an organization- or community-specific Mode Shift Challenge for your employees, tenants or residents—either during Bay…

Shuttle Costs

…using a shared fleet—makes the most efficient use of our members’ resources and best demonstrates our members‘ commitment…

Consulting FAQs

…reconfigure their master plans or to provide simulations within the classroom. We also frequently work with commercial developers…