FREE-FARE MONDAY!!! As a thank you for your cooperation and patience as all of our service improvements roll out, everyone rides free today, 7/23! Don't forget to check your route for service improvement reminders - incl. new schedules for many routes. Find more info here.


Contact 128BC

Feel free to reach out to us if you’d like to become a member, if you’d like to ride one of our shuttles, or if you have questions of any kind. We are happy to help!

How to Contact Us

Phone: +1 (781) 890-0093, ext. 5
Fax: +1 (781) 890-4736
Find us on twitter

Or email a specific member of our team.

128BC Main Office Address

395 Totten Pond Road, Suite 302
Waltham, MA 02451

Shuttle Dispatch

To speak with a shuttle dispatcher, dial +1 (781) 890-0093 and then, when prompted, press the number corresponding to your specific shuttle route:

Alewife Routes A, B, C, D Press 1
Alewife VOX on Two Press 1
Alewife Windsor Village Press 1
Cimpress Press 1
CityPoint Press 2
REV Bus — Hartwell Area Press 4
Waltham Routes A & B Press 4
Needham Press 3

Lost & Found

Rider Feedback

Driver of the Month

Submit the form below if you’d like to nominate your shuttle driver for Driver of the Month recognition!