Check your schedule page for your route's temporary, limited schedule & route-specific rider protocols. Also please familiarize yourself with all of our Safe Shuttle Protocols.

On The Shuttle

Driver Temperature & Health Screening

Each and every day, all drivers will undergo a temperature and wellness screening before boarding the shuttle for their shift. No drivers will board any 128 Business Council vehicle if they are experiencing symptoms identified with COVID-19 by the CDC, nor if they are experiencing symptoms included in the CDC’s list of symptoms for reportable illness more in general.

Why take the drivers’ temperatures? The presence of a temperature above 100.4° F suggests the presence of an infection, and therefore anyone with a temperature at or above this level should be isolated from other drivers, employees, and the public.

However, taking drivers’ temperatures alone does not eliminate the need for other protective measures. Given that many people with COVID-19 and other infectious diseases remain asymptomatic, or are contagious for several days before becoming symptomatic, the absence of an elevated temperature does not certify health. Taking drivers’ temperatures is just one layer in a multi-layered approach to preventing the spread of disease.

Driver Personal Protective Equipment & Rigid Driver Partitions

All drivers are required to wear masks and gloves throughout their shift.

However, just providing masks and gloves is not enough: PPE requires training. 128 Business Council is providing training to all drivers and staff on how to safely put on, wear, remove, clean, and dispose of their PPE. There is more discussion below in the Rider Protocols section regarding proper mask use and hygiene.

Riders will also see newly-installed plexiglass driver partitions as soon as they board the shuttle, which provide an additional layer of reciprocal protection for the driver and riders during boarding.

Why personal protective equipment AND protective partitions? Whenever possible, PPE should be used in combination with maintaining at least 6-foot distances. Since the driver and riders must come in closer contact at the point of boarding (and our shuttles do not allow for rear boarding), we have installed physical barriers.

More in general, a fundamental feature of all of our protocols is overlapping layers of protection so that health and safety is never dependent upon a single protocol.

Driver personal protective equipment plus a physical barrier provide multiple layers of protection.

All of our drivers have received training for and quick reference guides to safe PPE use.

Shuttle Capacity Reduction and Assigned Seating

To promote physical distancing on the shuttles, shuttle capacity is being reduced with available seats clearly marked and assigned to maximize the space between riders and minimize riders having to pass one another in close quarters.

If you are heading to the last stop, you will be asked to board first and assigned a seat at the back of the bus. If you are heading to the first stop, you will be asked to board last and assigned a seat at the front of the bus. More information about the seating procedure is provided below under Rider Protocols.

Seating layout for a non-ADA vehicle.

Seating layout for ADA vehicle.