Paratransit Service

Accessible Shuttles

Need to make an accessible trip? Contact us at least 24 hours in advance so that we can ensure that one of our accessible (lift-equipped) vehicles is available for your trip.

THE RIDE

Individuals with paratransit needs in the Metro-Boston area may be eligible to use THE RIDE, a door-to-door, shared-ride transportation service operated by the MBTA for those who cannot use fixed-route transit due to physical, mental, or cognitive disability. Please visit the MBTA Accessibility site for more details regarding the MBTA’s accessibility guides and services.

If you require paratransit services beyond the service region of  THE RIDE, please visit the Massachusetts Executive Office of Health and Human Services (EOHHS) site for more details regarding providers throughout the state.

128BC’s Nondiscrimination Policy

128 Business Council abides by Title VI of the Civil Rights Act of 1964, which prohibits discrimination based upon race, color or national origin.

To read more about our Title VI nondiscrimination policy or to file a complaint regarding an alleged violation of nondiscrimination obligations, click here. Any such complaint should be made in writing and filed with 128 Business Council’s Title VI Program Manager within 180 days of the date of the occurrence.

You are also welcome to contact us directly if you have questions about our policies or would like to discuss an occurrence. Please ask for our Title VI Program Manager.