Fares & Tickets NEEDHAM

Only riders who are affiliated with a 128 Business Council member company (either because the member company is the rider’s employer or because the rider’s employer is a tenant of a member company) are eligible to ride on the free (member) fare.

If you are affiliated with a 128 Business Council member organization, there are two steps that must occur before you can ride at the free (member) rate:

1. First, in most cases, a representative from your member organization must add your name and email address to your organization’s list of approved riders. If you have not received instructions from your organization about how to be approved and do not know who the appropriate contact person is, please email us. We will connect you.
2. Second, you need to create your Tripshot account. Please use the same email address that was added to your organization’s list of approved riders by your member representative—whenever possible, a work email address showing your organization’s domain name.If you’ve already been approved by your member representative and you’ve created your Tripshot account, please allow one full business day for your new free (member) fare rates to take effect.

In the meantime, you can use the two free shuttle rides that we provide to all newly-created accounts. You can find the two “contributed free passes” under the Tripshot Wallet “Passes” screen.

See our Rider FAQs, especially under the headers “Mobile Ticketing” and “Fares & Membership.”