Rider FAQs

Note: All 128BC/The Grid services will be fare-free until further notice. We are working on developing contact-free methods of fare payment that will be safe for our riders and operators. This section will be updated soon to reflect new 128BC protocols in response to the SARS-CoV-2/COVID-19 crisis.

The following are some of the most Frequently Asked Questions we receive from riders. If you have a question not addressed here, please contact us.

General Information

Tickets, Fares and Membership

Riding 128BC Shuttles

Delays Due to Weather or Traffic Conditions