Red Line Alert: Train service on the Red Line will be replaced with buses between Alewife and Kendall stations July 13 - July 28. More details regarding 128BC/Grid shuttle plans, MBTA replacement shuttle service, and alternative MBTA and bike route options can be found here.

Rider Policies & Procedures

   Arrive at your shuttle stop 5+ minutes before the scheduled departure time. Shuttles will not wait for late riders.

Inform the driver of your destination as you board. Driver will skip unneeded stops.

   Do not put personal belongings on seats when those seats are needed by fellow riders.

   Minimize conversations on the shuttle and use headphones when listening to audio.

   Do not eat on the shuttle and do not use foul language.

   Do not bring pets. Only services animals are allowed on the shuttle due to space & allergy concerns.

   Treat the driver & other passengers with courtesy & respect.