Are You a New Rider?

 Not sure which route to take?

Check out our Service Area Map. Our routes also show up on Google Maps when you select the transit icon. If you’re still having trouble planning your trip, feel free to contact us.

 Find your route’s homepage.

Each route has its own dedicated webpage where you can see schedule & fare information, the route’s stops, and a map & video of the station pickup location; track your shuttle; and watch for route-specific service notifications. See our List of Routes to find the page for your particular shuttle route.

 Download the app.

Our rider app (Tripshot) offers mobile ticketing, integrated shuttle tracking, and real-time alerts. Using the app, you can monitor your shuttle’s movement or the app can notify you automatically when your shuttle is approaching.

 Familiarize yourself with our Policies & Procedures.

We all have a part to play in order to ensure a superior commuting experience for everyone. Learn about what to expect at your stop and on the shuttle by reviewing our Rider Policies & Procedures. This info is also repeated on every route’s homepage and on the back of your printable shuttle schedule.

 Stay informed.

Beyond using our rider app and checking the orange “Updates & Alerts” box on the page for your particular shuttle route, be sure to sign up for route-specific email notifications.

 Are you a cyclist?

Great! All GRID-branded buses used on our shared services are equipped with bike racks. Planning on bringing your bike? Check out the instructions ahead of time by clicking this link. Also read about our other bike-related resources here.

 Give us feedback.

We want to hear from you! On our Contact page, you’ll find forms for submitting Rider Feedback and for nominating your driver to be recognized as our Driver of the Month, as well as general contact information and our Lost & Found form.

 We offer more than shuttles.

Commuters of all modes should check out our Resources page for other programs & services from which they might benefit—like our Emergency Ride Home program or bicycling programing.

 Can’t say goodbye to commuting by car?

Check out our Commuter Calculator to determine how much money (and CO2 emissions) you’d save by taking an alternative commute like one of our shuttles to work.