Are You a New Rider?

 Find your shuttle’s homepage.

Each route has its own dedicated page, where you can see schedule and fare information, map out the shuttle’s stops, purchase tickets (if applicable), view a map and video of the station pickup location, track your shuttle and watch for route-specific shuttle notifications. See our List of Routes to find the page for your particular shuttle route.

 Find your shuttle.

Our Rider App offers integrated shuttle tracking and real-time alerts. So, you can monitor your shuttle’s movement, or the App can notify you automatically when your shuttle is approaching. If you’re riding one of our shared services, you’ll recognize your shuttle from a distance by the bright green GRID branding and digital destination sign.

 Not sure which route to take?

Check out our interactive Service Area Map, where you can look for the stop closest to where you’re trying to go. Our routes also show up on google maps when you select the transit icon. If you’re still having trouble planning your trip, feel free to contact us.

 Stay informed.

Beyond downloading our Rider App and checking the orange “Updates & Alerts” box on the page for your particular shuttle route, be sure to sign up for email notifications.

 Give us feedback.

We want to hear from you! On our Contact page, you’ll find forms for submitting Rider Feedback and for nominating your driver to be recognized as our Driver of the Month, as well as general contact information and our Lost & Found form.

 Are you a cyclist?

The GRID-branded shuttles used on our shared services are equipped with bike racks. Planning on using this feature? Check out the instructions ahead of time.

 Can’t say goodbye to your car?

Check out our Commuter Calculator to determine how much money (and CO2 emissions!) you’d save by taking an alternative commute like one of our shuttles.

 We offer more than just shuttles.

Commuters of all modes should check out our Resources page to see some of our other programs and services from which they might benefit—like our Emergency Ride Home program, our Live Traffic Cameras, or Bicycle Safety and Repair clinics.