We take shuttle design seriously.
Very seriously. Think enhanced WiFi. Comfortable seats. USB ports. Custom shuttle wraps. Even hand-picked flooring. We look at every possible option and work personally with our vendors & the vehicle manufacturers to ensure that riders are getting the best possible commuting experience.
Your resources go further with shared services.
Going it alone with a single-destination shuttle can be extremely costly, limits possible amenities & service frequency and increases your organization’s carbon footprint. When you join one of our shared services, we identify partners with whom you can share costs and with whom you can share the benefit of a full fleet of vehicles. This means you can offer your riders a higher quality service with more departure options, all while keeping their trips as short as possible.
Experienced professionals entirely plan & manage the service for you.
Designing & maintaining a successful shuttle service requires a lot more than just putting a vehicle on the road. Our team of credentialed professionals takes a data-driven approach to service planning & management—most of the data for which we produce in-house. We analyze existing transit connections, rider origin/destination information, ridership trends, road & traffic conditions, and more. Then we continuously reanalyze all of that data to adjust service whenever necessary.
You can check ridership 24/7 using your custom Member Dashboard.
We are always here to help you get the information you need, but we also don’t want you to have to wait! All shuttle members are provided with a password-protected, organization-specific Member Dashboard where they can view, interact with & print monthly ridership data for all of their affiliated stops & routes. The Dashboard also features a portal for quickly registering your riders for reduced (member) fares, downloading educational documents, and more.
Boarding is a breeze thanks to our contactless mobile ticketing.
Riders can pay their fare seamlessly as they board, either over bluetooth or using on-vehicle QR codes, through our custom-designed mobile rider app. And while all member-affiliated riders board at a reduced rate, you can also opt to pay your affiliates’ full fare for them; in this case, your riders still board using the mobile app (but without the need to provide a payment) and the app tracks every ride so you never pay for more trips than your riders actually take.
We work hard to keep your riders informed.
Be it snow & ice, last-minute construction, a necessary schedule change or any other critical communication, we do everything we can to keep your riders in the loop. We connect with riders through opt-in route-specific email lists, mobile app notifications, website alerts, easy-to-navigate online help pages, dedicated homepages for every shuttle route, and live shuttle dispatch.