To speak with a shuttle dispatcher, dial +1 (781) 890-0093 and then, when prompted, press the number corresponding to your specific shuttle route:
| Alewife Routes A, B, C, D | Press 1 |
| Cimpress | Press 1 |
| CityPoint | Press 2 |
| Vox on Two | Press 1 |
| REV Bus — Hartwell Area | Press 4 |
| Waltham Routes A & B | Press 4 |
| Needham | Press 3 |