Shuttle Info

Everything you need to ride with confidence—fare tables, holiday service schedules, snow policies, and accessibility info. All the practical particulars you need, all in one convenient place.

Shuttle Fares at a Glance

Find all fares for all Grid routes in one place. Every route page also includes fare tables specific to that route.

A rider scanning the Tripshot Wallet QR code as they board the shuttle to use mobile ticketing

Holiday Service Schedule

Plan ahead with our list of all the operational holidays when the Grid shuttles do not operate.

MBTA bus with Out of Service on Destination Sign. The Grid's service holidays might not match the MBTA's.

Snow & Inclement Weather Policy

Learn how we handle severe weather, including the rare conditions under which we adjust or cancel service.

An MBTA green line subway train sits at a station during a winter snow storm.

Accessible Travel on The Grid

Every vehicle in our fleet is equipped with a wheelchair lift, ensuring reliable travel for all riders.

128BC team checking the condition of the shuttle's wheelchair access door

Next Stop: Guide for New Riders

New to The Grid? Our New Rider landing page walks you through the three most essential steps before you ride.

One of our very friendly Grid drivers greeting a rider

Ready to Board? Explore Grid Routes

Visit the Routes landing page for the full system map, or use the drop-down menu to go straight to your route.

“I’ve ridden the shuttles and seen how people form networks and relationships on them. It’s an example of transportation that goes beyond mobility—it builds social connection, supports sustainability, and strengthens our local economy.” -Melisa Tintocalis, Director of Economic Development, Town of Burlington, and Member of the 128BC Board of Directors