Meet the New 128bc.org

December 16, 2025
With more maps, clearer navigation, improved accessibility, and a new News hub, 128bc.org is built to help you get what you need quickly.
128 Business Council
Behind the Scenes
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Have you noticed our website looks a little different? We rebuilt 128bc.org to make it easier to find what you need (fast) and to make The Grid feel more navigable for new and returning riders alike.


Screenshot of the new service area map on the homepage, which shows each route system as a shaded zone on a map of the municipalities along Route 128 West.

More Maps!

You’ll see many more maps throughout the site, starting with a holistic service-area map right on the homepage. Our new Routes landing page includes an interactive, clickable system map so you can explore each route and stop in context. And on every schedule page, the schedule table and route map now “talk” to each other: click a stop in the table to highlight it on the map and vice versa.


Screenshot of the interactive map on the new Routes landing page. The map is shown open to the N1 route detail view.

Alert System Upgrade

We also expanded The Grid’s website alert system. Each route still has a dedicated “Updates & Alerts” section, but now you can view a summary of current service alerts for all routes directly from the homepage. (Click the neon yellow tab at the top of the page. If you don’t see a neon yellow tab, there are no current alerts.) Alert icons also appear on our service-area maps so you can immediately see which routes have critical messages.


Screenshot of the alerts box at the top of the new homepage. Alert box is shown in the open position, displaying a scrollable list of current alerts.

Clearer Organization

Behind the scenes, the site is now organized more clearly around the different kinds of folks we serve: Grid riders, other non-SOV commuters, representatives from our member companies and communities, and consulting clients. And we added a new landing page for new riders that guides you through the essential “ready to ride” steps.


Screenshot of the heading and first row of icon bullets on the new landing page for New Riders.

New “News”

We also launched a dedicated News section—an easy-to-search home for regional updates, program milestones, behind-the-scenes highlights, and the longer-format stories we’ve been publishing throughout the year. You can now find related News items at the bottom of many of our site’s pages.



Better Accessibility

Finally, the whole site was designed to meet universal accessibility standards. And we refreshed the design to make the site feel cleaner, calmer, and more intuitive.


Where Credit Is Due

Huge thanks to Opus Design for their terrific work—and a special shout-out since their offices are located at 117 Kendrick Street in Needham, one of our N1: Needham Shuttle member stops.

We’re also grateful to MassDOT’s Rail & Transit Division, since the initial phase of this work was funded by a 2024 MassDOT TMA grant. We’re proud to show off what that investment made possible.

If you haven’t explored the new site yet, now’s a great time to take it for a test ride!

Alert

128BC/The Grid shuttles will not operate on Thu., Dec. 25–Fri., Dec. 26, 2025 nor Thu., Jan. 1–Fri., Jan. 2, 2026. Regular weekday service will run as usual on all other days during the holiday period.