Shuttle Member Benefits
We bring together partners with overlapping transportation needs to share the cost of coordinated routes using a unified fleet. This shared service model1 maximizes partners’ resources and showcases our members’ commitment to the communities around them.
Shuttle membership is open to businesses, non-profits, developers and property managers, educational institutions, and municipalities. Please note: Only TMA members are eligible for shuttle service.
- If your transportation needs cannot be met through our shared service, we can also design dedicated or express shuttles, or craft an entirely different transportation solution. Contact us to explore all your options. ↩︎
In our region, companies compete with the urban core for talent and tenants. Shuttle access removes the need for employees, affiliates, and residents to buy a car and offers a lower-stress, more productive commute—helping with attraction and retention.
Membership in The Grid highlights your organization as innovative, responsible, and committed to the community. This visible leadership strengthens relationships, enhances your reputation, and adds long-term value to your site and brand.
We help you meet transportation-related permit requirements, but we also transform compliance into a visible community benefit—strengthening municipal relationships, improving your public image, and aligning obligations with corporate sustainability goals.
Going it alone with a single-destination shuttle is costly, limited, and less sustainable. By joining our shared network, you split costs with partners and provide riders with better service, more amenities, and more departure options—all while reducing your carbon footprint.
Shuttle success requires more than a vehicle. Our credentialed team uses in-house data to design and continuously optimize service. We analyze transit connections, rider patterns, and traffic to keep your routes efficient, reliable, and responsive.
We obsess over shuttle design—enhanced WiFi, comfortable seating, added USB ports, custom wraps, even flooring. Working directly with vendors and manufacturers, we ensure your riders enjoy the best possible commute.
Our mobile rider app, Tripshot, enables seamless fare payment via Bluetooth or QR codes, letting riders board quickly and track trips accurately. All member-affiliated riders board at reduced rates, but you can also opt into our fare-free boarding program.
From weather disruptions to schedule changes, we keep riders updated through route-specific emails, app notifications, website alerts, dedicated route pages, and live dispatch—ensuring no one is left in the cold.
Your password-protected Dashboard provides instant access to ridership reports for your affiliated stops and routes. Use it to register riders so they can access reduced member fares, download educational materials, and print data—without waiting for email support.
“Many of our employees work in the office every day. Since many of those employees live in the city, they rely on The Grid to get to and from work. If we didn’t have The Grid, we would be in a very difficult situation in terms of recruiting and retaining our employees.”
-Current 128BC Member Company Representative
Join us!
Bring a Grid stop to your site and give your organization a powerful edge—connecting people, supporting your workforce, and contributing to a stronger regional economy.
Email us about shuttle membership