128BC/The Grid shuttles will NOT run Tue., 12/24/24 - Wed., 12/25/24. Shuttles will return to regular service Thu., 12/26/24. View our complete holiday service schedule here. Reminder: Beginning Wed., 1/1/25, shuttle fares will increase by ~20% across all routes. Read more about this change here.

Contact

Contact 128BC

Feel free to reach out to us if you’d like to become a member, if you’d like to ride one of our shuttles, or if you have questions of any kind. We are happy to help!

How to Contact Us

Phone: +1 (781) 890-0093, ext. 5
Email: 128bc@128bc.org

Or email a specific member of our team.

128BC Main Office Address

1077 Lexington St, Suite 200
Waltham, MA 02452

Shuttle Dispatch

To speak with a shuttle dispatcher, dial +1 (781) 890-0093 and then, when prompted, Press 1.

Lost & Found

We are not responsible for items left on the shuttle
but we will make a reasonable attempt to locate any lost items
To report a lost item, please fill out the form below

    Rider Feedback



      Driver of the Month

      Submit the form below if you’d like to nominate your shuttle driver for Driver of the Month recognition!