Check your schedule page for your route's current schedule & route-specific rider protocols. Also please familiarize yourself with all of our Safe Shuttle Protocols.

COVID-19 Protocols – REV LC

General Protocols

Make sure to review our general rider protocols here.

Morning Protocols

  REV Bus—Lexington Center riders do not need to request a ride in the morning or evening.
  Arrive at least 5 minutes early to the shuttle waiting area. Give yourself plenty of time so that you don’t have to rush.
  Maintain at least a 6-foot distance from other waiting riders.
  Do not approach the bus until the driver opens the door. Once the driver opens the door, approach the bus one at a time, and exercise patience to avoid crowding other riders.
  Unless instructed otherwise by your driver, go immediately to the lowest-numbered available seat, as far to the back of the shuttle as possible. This will ensure that seats further forward are available to other riders without the need for riders to pass one another in close quarters.
  Do not stand up until it’s your turn to exit. We are working hard to maximize the space between riders and minimize riders having to pass one another in close quarters. Do your part by staying in your assigned seat and exercising patience when exiting the vehicle.
  Let the riders in front of you exit the bus first when the shuttle pulls into the station. The rider in the highest numbered seat (closest to the front) should exit first.
  Allow more than 6 feet of space in the aisle when following others off the vehicle.

Evening Protocols

  REV Bus—Lexington Center riders do not need to request a ride in the morning or evening.
  When you arrive at Alewife Station, find the bright green 6-foot distance sidewalk decals in the SECONDARY waiting area. Wait atop an unoccupied decal.
  Do not approach the bus until the driver opens the door. Once the driver opens the door, approach the bus one at a time, and exercise patience to avoid crowding other riders.
  Unless instructed otherwise by your driver, go immediately to the lowest-numbered available seat, as far to the back of the shuttle as possible. This will ensure that seats further forward are available to riders at later stops, eliminating the need for riders to pass one another in close quarters.
  Do not stand up until it’s your turn to exit. We are working hard to maximize the space between riders and minimize riders having to pass one another in close quarters. Do your part by staying in your seat and exercising patience when exiting the vehicle.
  Let the riders in front of you exit the bus first when the shuttle pulls into Vox on Two. The rider in the highest numbered seat (closest to the front) should exit first.
  Allow more than 6 feet of space in the aisle when following others off the vehicle.

Learn more about all of our Safe Shuttle protocols.