COVID-19 Protocols – REV LC

General Protocols

Make sure to review our general rider protocols here.

Morning Protocols

  REV Bus—Lexington Center riders do not need to request a ride in the morning or evening.
  Arrive at least 5 minutes early to the shuttle waiting area. Give yourself plenty of time so that you don’t have to rush.
  Maintain at least a 6-foot distance from other waiting riders. For reference, six feet is a little more than the length of a bicycle and a little less than the length of a full-size bed.
  Do not approach the bus until the driver opens the door. Once the driver opens the door, approach the bus one at a time, and exercise patience to avoid crowding other riders.
  Unless instructed otherwise by your driver, go immediately to the lowest-numbered available seat, as far to the back of the shuttle as possible. This will ensure that seats further forward are available to other riders without the need for riders to pass one another in close quarters.
  Do not tamper with the windows marked “cracked for health & safety protocols.” Specific windows must remain open to maximize air turnover.
  Let the riders in front of you exit the bus first when the shuttle pulls into the station. The rider in the highest numbered seat (closest to the front) should exit first.
  Do not stand up until it’s your turn to exit. Please exercise patience by staying in your seat until it is your turn to exit the vehicle.
  Allow more than 6 feet of space in the aisle when following others off the vehicle.

Evening Protocols

  REV Bus—Lexington Center riders do not need to request a ride in the morning or evening.
  When you arrive at Alewife Station, head to 128BC’s SECONDARY WAITING AREA on the ground level. See diagram below.
  Arrive at least 5 minutes early to the secondary waiting area. Give yourself plenty of time so that you don’t have to rush.
  Wait for the shuttle atop one of the bright green 6-foot distance sidewalk decals.
  Do not approach the bus until the driver opens the door. Once the driver opens the door, approach the bus one at a time, and exercise patience to avoid crowding other riders.
  Unless instructed otherwise by your driver, go immediately to the lowest-numbered available seat, as far to the back of the shuttle as possible. This will ensure that seats further forward are available to riders at later stops, eliminating the need for riders to pass one another in close quarters.
  Do not tamper with the windows marked “cracked for health & safety protocols.” Specific windows must remain open to maximize air turnover.
  Let the riders in front of you exit the bus first when the shuttle pulls into Lexington Center. The rider in the highest numbered seat (closest to the front) should exit first.
  Do not stand up until it’s your turn to exit. Please exercise patience by staying in your seat until it is your turn to exit the vehicle.
  Allow more than 6 feet of space in the aisle when following others off the vehicle.

Learn more about all of our Safe Shuttle protocols.